Refund and Returns Policy
At airpowertools.shop, your satisfaction is our priority. If you are not completely happy with your purchase, we’re here to help.
Returns
We accept returns for eligible products within 30 days of delivery. To qualify for a return:
- The item must be unused, in its original condition, and in the original packaging.
- Proof of purchase is required (order confirmation or receipt).
Non-Returnable Items
The following items cannot be returned:
- Gift cards.
- Items marked as “final sale.”
- Customized or personalized products.
Refunds
Once we receive and inspect your returned item, we will notify you of the status of your refund. If approved:
- A refund will be issued to your original payment method within 5-10 business days.
- Shipping fees are non-refundable unless the return is due to an error on our part (e.g., incorrect or defective item).
Exchanges
We only replace items if they are defective, damaged, or incorrect. If you need an exchange, please contact us at [email protected] with your order details.
Return Shipping
- Customers are responsible for the cost of return shipping, except in cases of incorrect or defective items.
- We recommend using a trackable shipping service to ensure the safe return of your item.
How to Start a Return
- Contact us at [email protected] with your order number and reason for the return.
- We will provide you with return instructions and the return address.
- Once we receive the returned item, we will process your refund or exchange.
Contact Us
If you have any questions about our Refund and Returns Policy, please reach out to us:
Email: [email protected]
Address: 3340 Hayden Rd, Scottsdale, AZ 85251
Thank you for shopping with airpowertools.shop. We value your business and aim to make your experience as smooth as possible.